Great unit until you get to the carafe. The carafe top is difficult to turn, and you have to turn it if you want coffee. The carafe doesn't cleanly engage with the filter basket, if you don't precisely place it. The carafe, when closed will leak if someone tries to pour coffee. The carafe top requires a separate top to seal the hole so the coffee doesn't cool off. But the seal isn't tight, so coffee can leak out if someone tries to pour it and the carafe top is in the "closed" position. Overall the carafe system is unnecessarily difficult and awkward to use. So much so we had to return ours.
The rest of the unit is beautifully designed. Timer. Controls on the side (where spillage won't seep in). Water level indicator. Thermal carafe (so coffee doesn't get ruined by overheating, yet stays warm. It's as though the designers just didn't complete the job, and the unit was produced prematurely.
This should be a 5 star unit.Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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