I purchased 3 of these coffee makers for my office and have been very pleased with the performance. Not only does the coffee actually stay steaming HOT for 6-8 hours after brewing, it actually still tastes fresh at the end of the day. On one of the units, the metal base came off the thermal carafe after several months of use. After a single phone call, the entire carafe was replaced free of charge by Zojirushi Customer Service. If you are looking for a thermal carafe coffee maker, I would highly recommend this product.Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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