I bought this item and didn't start using it until 9 months ago. After only two weeks, the automatic timer stopped working. Now, 8 months later, it stops brewing and to brew only 6 cups worth I have to press the on button 3 or 4 times, because it keeps switching off. Called Zojirushi and of course they said it was past the warranty date and insinuated that I was lying about the time it was actually used for (he said that paople say all kinds of things). Will never buy another Zojirushi product!!!Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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