I've had several problems with this machine. First, it's clumsy to get the machine ready to brew. I have to slide it out to open the water reservoir, and then either use the carafe to pour the water in which makes a mess or use another container. You have to push the spout over the coffee before brewing or the mess is incredible. Coffee grounds and coffee everywhere.
Next, when it brews it's hard to get the carafe in the right spot for the coffe to go in. Sometimes it's not in enough and the coffee overflows the basket. Sometimes it leaks out of the spout. The capacity is small. I rarely have enough coffee for four people when it is full.
Finally, the whole reason we got a thermal carafe was to keep the coffee hot. After an hour, the coffee is lukewarm at best. Even when it's fresh and hot - it's not really that hot.
I love my Zojirushi rice maker, but the coffee maker is heading to freecycle. Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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