This item lost 1 star due to small things but I couldn't give it 1/2 of a star. First the coffee maker was delivered in record time without ordering the faster rate. Makes good coffee which stays hot for a long time (being in the 100+ temp these days may help). Complaints: the cap that fits over the pot when it is done broke the second time I used it. The stem came off. To be fair I called them & they said they would send a new one out. Have not recieved it yet. The second thing is the rubber pads on the bottom come out if I slide it across the counter. Since it is so tall I usually have it out while it is brewing so the underside of the cabinets does not get the moisture. I have found it necessary to lift it up which is a bit of a hassle but doable. Otherwise I am completely happy with it. Used it on the auto mode & when I came home from my walk it was just finishing perking so had a nice hot cup of coffee to unwind with.Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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