Unfortunately, 5 weeks after purchasing this product, it completely stopped functioning. When turned on, NOTHING happens. The heating element appears
to have failed. To make matters worse, I've been in contact with the seller (Dynadirect. com) through email to try and exchange the machine or get it repaired, and they have not responded to my 3 emails. Therefore, I would NOT recommend this item.Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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