I was very disappointed with this. The top is very difficult to open, it is VERY loud when brewing, and there are too many steps in preparing to brew compared to my old coffee maker (the Starbucks model which was recalled). I actually liked the Starbucks model MUCH better. Also, the gold filter basket recommended to purchace with this item does not fit! I returned both items.Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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