Be sure you buy the BD15 vs 17. This is the height of the unit and the 17" will not fit under most US counters. The carafe does keep the liquid hot for 12 hours as advertised. I don't know why people rate the turn top as difficult to loosen. You don't have to screw it down so hard-dah! I am a scuba diver and you learn to tighten the knob and then back it off just slightly...this can be true for many things in life! I switched to this type of make because I am tired of a glass carafe which has no insulatory capacity and also breaks very easily. Buy it!Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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