I have been using my Zojirushi coffee maker for almost two years. I always read reviews before buying a product like this. The reviews for this product are good in general, but there are quite a number of reviews that complain about the lid. Since I have never had a problem with the lid I thought I would set the record straight.
I have read about two problems:
Problem #1: The lid gets too tight to remove.
Solution: Don't put the lid on tight. Duh! There is absolutely no reason to twist the lid on tight. USE TWO FINGERS TO TWIST ON THE LID (thumb and index finger). When the lid stops turning... STOP! Don't make it any tighter. The lid will be closed AND plenty snug to hold in the heat. And, it will not be difficult to remove.
Problem #2: While making coffee, the coffee does not drip into the top of the carafe thus resulting in an entire pot of coffee all over the kitchen counter. It is too difficult to line up the lid with the coffee maker.
Solution: This has never happened to me... EVER! I don't know if there are any recent reports of this problem. When I read reviews two years ago this was a common complaint. The only thing I can think of is that perhaps Zojirushi changed the design of the lid. My lid has one main hole for the coffee to enter. However, if the carafe is not perfectly positioned under the coffee maker there are several smaller holes around the primary hole that will allow the coffee to enter the carafe. I tried to misposition my carafe to make a mess. I couldn't make a mess when I tried. This problem must have been fixed with a new lid. Don't let this non-issue prevent you from purchasing this coffee maker.
Other thoughts: I have been using the same "Swiss Gold" Cone shaped filter for the past two years with this coffee maker. Swiss Gold probably makes the best filters. It's a great combination.
I love this coffee maker. It works just like when I pulled it out of the box two years ago. I give 4 stars instead of 5 because even though I defend the lid "issues" I have a different complaint about the lid. I would prefer that the lid have a different mechanism for opening and closing. In order to pour coffee you must turn the lid and line up the dots that are difficult to see. This is kinda hard to do when you are half asleep and the lights are dim first thing in the morning. I would prefer something like a thumb lever that you push down while pouring the coffee. This is a nit picky complaint and should not prevent you from purchasing this coffee maker and enjoying a tasty cup of Joe!Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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