Ordered this after reading reviews on this brand and several others. Also checked other appliances made by this manufacturer. We wanted a thermal pot. It makes good coffee, but the thermal carafe does need to be preheated before brewing. It doesn't hold temperature as well as expected (especially as compared to our Thermos brand coffee mugs) but it's still much better than a coffee maker with a heated plate, which cooks coffee. And Japanese companies make quality merchandise, so expect it will hold up well.Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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