This is actually the second one I now own - not because the first one was defective in any way, but because the first one is great. The first one, my husband and I received as a wedding present. We have had that one over 2 yrs now, and it is still working great, after constant use. Nothing has yet to break, unlike my many of my previous coffee makers, and it is very easy to clean - the main parts (the decanter, coffee holder basket) pop right out. To clean the whole system, you just make a pot of white vinegar (not really, but you get the point), which is brainless and cheap! No expensive cleaning solutions or anything. And the decanter is virtually indestructible - we have dropped it on virtually every floor in our house.
This new one is now at my office where it also gets a lot of use - multiple pots a day which are drank by both myself and my co-workers.
As other people have commented, the coffee stays hot for hours (it even stayed fairly warm overnight once), and the coffee maker is really easy to use. And you can stop the "making" process mid-drip process, which is also nice, especially at 7am. And the timer is also nice (as long as you remember to set it)... The coffee also comes out with out that burnt flavor and even after it sit in the decanter for hours, it doesn't taste burnt, because it isn't sitting on a heater.
Get more detail about Zojirushi EC-BD15 Fresh Brew Thermal Carafe Coffee Maker.
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